Data Center Technician II, Global Server Ops

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology.

• Contribute to and lead efforts/projects in the deployment, maintenance, and support of Google Cloud region (e.g., cloud data center) infrastructure.
• Lead troubleshooting and resolve critical or escalated technical issues regarding affected equipment.
• Diagnose and repair broken equipment, including servers, networking and storage devices.
• Install and maintain switches, routers, and other large-scale networking gear.
• Resolve technical issues (e.g., hardware, software, application, operational, process) using different tools until the final resolution is communicated with different stakeholders.

• Bachelor's degree or equivalent practical experience.
• Experience with computer hardware and server hardware or troubleshooting/diagnosing.
• Experience with operating systems and networking protocols.
• Preferred qualifications: Experience in maintenance and monitoring of server systems.
• Experience in project management and leadership.
• Experience working within a data center or network operation center environment.
• Experience with Linux operating systems.
• Ability to collaborate and partner with teams to overcome issues.

• Install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster).
• Participate in or lead small project teams on larger installations and develop project contingency plans.
• Collaborate and partner with teams to overcome issues.

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology.